Launch posts
Comments asking for price or sizes get instant private replies with links.
Turn Instagram interest into conversations: AI agents answer DMs, reply to comments publicly or privately, and pass serious buyers to your team.
Reply to your comment on the Diwali collection post
Hi! You asked about the price of the emerald set — it's ₹4,850 with free shipping this week. Want the link?
Yes please. Is COD available?
COD is available for orders under ₹10,000. Here's your link — let me know if you need sizing help.
Sample conversation
When someone comments 'price?' on a post, the agent can reply publicly and send the details in a private message. DMs get the same knowledge-grounded answers as every other channel.
Instagram messaging uses Meta's official Instagram Platform for professional accounts, which requires Meta's app review before we can switch it on.
Each capability shows when it is scheduled to ship and whether it depends on a provider's approval.
Answer product, pricing and order questions in DMs.
Keyword triggers, public replies and private replies to commenters.
Escalate to your team in the shared inbox.
Create CRM contacts from conversations.
Comments asking for price or sizes get instant private replies with links.
Handle the surge of DMs after a creator mentions you.
Answer questions people send in reply to your stories.
Link your Instagram professional account.
Pick posts and keywords for comment automation.
Use a sales or support agent with your catalog.
Review conversations and handoffs in the inbox.
Instagram direct messages
Coming soon
Instagram comment automation
Coming soon
Shopify
Coming soon
HubSpot
Coming soon
Still unsure? Ask the team.
Book a walkthrough to see what is ready today, what each phase adds and how a pilot would work for your business.